• On Feb 16, 2016
    Kevin from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Staying at Pop Century. I want to know if the concierge could help me find someone to help decorate the room before we actually stay the first nite. Have a Disney Store order coming and would like to get some items from Disney Floral and Gift.

    Hi, Kevin!

    A surprise in your room sounds like a lot of fun for your family! Disney Floral and Gifts consistently delivers high quality products that are sure to delight everyone.

    So here is how it normally works: Feel free to order anything from a balloon bouquet, to flowers, to a full blown In-Room Celebration. However, this is usually not waiting for you on your arrival day. The reason for this is that sometimes assigned rooms get moved, or last minute changes can happen. If the delivery was already made, this could cause some real problems. I suggest you schedule the delivery for your first full day at Walt Disney World. It will be a great surprise to come back from the parks and have a magical surprise waiting.  To arrange the time and delivery options, call my friends at Disney Floral and Gifts at (407)939-4438.

    As far as your order from the Disney Store, the cast members will let you know when your delivery arrives. If it is there upon check-in, there is usually a note on your reservation and they will let you know. I am not aware of any concierge service that will open your personal deliveries, but you might ask that the package be delivered to your room. You can reach the front desk at (407)938-4000 with questions. 

    I hope your family enjoys all the magic and surprises you have planned during your stay at Disney's Pop Century Resort!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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