Family in Deluxe Villa Resort
  • On Feb 14, 2022
    Debbie from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at the Polynesian Resort in March 2022. In light of Covid restrictions, will bell hop services hold grocery deliveries from Instacart or do we need to be present? Can beer and wine be held from Instacart as well?

    Hi, Debbie!

    Welcome back to planDisney!  You'll be checking in to Disney's Polynesian Village Resort in just a few short weeks –– you must be getting so excited!  Did you know that you can watch Magic Kingdom Park's all-new nighttime spectacular, Disney Enchantment, right from the beach at your Resort?  This is a great way to catch this dazzling show from an entirely different perspective and it's one of my favorite ways to relax after a long day in parks.  Be sure to check it out during your stay!  

    Since your arrival is coming up soon, now is the perfect time to finalize all those last-minute planning details, like placing a grocery order.  My family loves to have plenty of snacks on-hand in our room, especially when we're staying in a Deluxe Villa that features a kitchen, so having groceries delivered to the Resort is the perfect way to stock everything we need.  Let me share a few tips and details about the grocery delivery process to help your order arrives as smoothly as possible.

    When placing your order, be sure to check that it's addressed to "Guest (name on the reservation)" and that you're using the Resort's main entrance address to avoid any confusion.  While you're welcome to meet the delivery driver yourself, Bell Services will be happy to accept delivery for you (including refrigerated items) and store it until you're ready for pick-up.  Just note that Bell Services will not accept your order if it contains age-restricted items like alcohol –– you will need to be present during delivery to show proof of photo ID.  Once you're ready to collect your order, you can stop by Bell Services to grab it or have it delivered directly to your room for a small fee.  The process is easy and convenient –– just the way I like things on vacation!

    Thanks for stopping by planDisney, Debbie.  If you think of more questions before you arrive, please feel free to visit us again –– we're always here to help!

    Have a Magical Day,
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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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