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Mom And Daughter Outside Grand Floridian; costume; pool
  • On Jun 10, 2014
    Julie Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi we are staying at old key west in August wanted to check in on line. we are wanting to stay near hospitality house, but that option isn't listed in rooms and requests only street names or next to a bus stop. Is hospitality house in millers road area.

    Hi Julie,

    Thanks for visiting the Disney Parks Moms Panel with your question.  Disney's Old Key West Resort is one of my favorite places to stay at Walt Disney World.  The calm Florida Keys theme provides a perfect setting for me to relax and enjoy my vacation.

    I am assuming based on your question that you made this reservation through Disney Vacation Club.  If you did, you should know that being near the Hospitality House is a separate room category.  The number of vacation points required is the same for being near the Hospitality House as for any other location, but you do have to book a villa in the near the Hospitality House category if you want to be near to the Hospitality House.  I suggest that you call Disney Vacation Club Member Services at 1-800-800-9800 to check if there is a villa available in this category for your stay.  If there is not, you can be put on a waitlist for this category.  If you did not make your reservation through Disney Vacation Club, I suggest that you call your travel agent or call Disney directly at 407-W-DISNEY (407-934-7639) to explain your request and see how it can be handled.

    I hope that these thoughts are helpful for you, Julie.  Have a great time planning your vacation, and please do not hesitate to ask if you have any further questions.
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Meet the Panelist: Mona Leigh, Maryland

I am a wife and mother who works in children's technology design and research. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your Disney vacation!  Learn More About Mona Leigh

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