Child hugging cast member at store in Magic Kingdom
  • On Sep 19, 2018
    Rachel from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, we are staying off property, so we don’t have magic bands. My question is if I purchases ticket through the app do I just go to the gate or do I have to go to will call? Also, does each person get a card for their fast passes then?

    Hello Rachel!

    Welcome to the Disney Parks Moms Panel with a very good question.

    When you purchase theme park admission tickets online or using the My Disney Experience mobile app you still have to stop by Will Call windows located at the four theme parks or at Guest Relations in Disney Springs to retrieve your physical tickets – cards. Each Guest in your party will receive a card which can be used to enter the parks and also to redeem FastPass+ entitlements.

    Thank you for stopping by the Disney Parks Moms Panel! I hope this helps you while planning and please come back real soon if you have additional questions.

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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