Family at Polynesian Villas and Bungalows; dad; brother, sister; daughter; balcony view
  • On May 18, 2025
    Stephanie from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I will be staying at the Island Tower. I booked through Disney. Will I get resort guest housekeeping or the housekeeping associated with a DVC stay? Thanks!

    Hi Stephanie,

    Welcome back to planDisney! We’re so happy you’ve visited us with another question today. I love helping fellow Guests plan the perfect holiday to Disney destinations, and it sounds like your next trip includes a stay at The Island Tower at Disney’s Polynesian Villas & Bungalows, the newest resort at Walt Disney World. How exciting!

    Stephanie, when booking your hotel stay directly through Disney, rather than through Disney Vacation Club (using either Vacation Points or a member-discounted cash reservation), you’ll receive daily housekeeping service. This is different from what you can expect with a Disney Vacation Club stay, where housekeeping follows a different schedule. For stays of seven or fewer nights, you will receive a trash and towel service on the fourth day of your stay. If you’re staying eight nights or more, you’ll receive a full cleaning service on day four, followed by a trash & towel service on day eight.

    Don't forget, you currently receive complimentary access to the Disney Waterparks on your day of arrival, and for the first time in forever, both Disney's Typhoon Lagoon and Disney's Blizzard Beach will be open at the same time until September 7th, whichever one you choose to visit on check in day, you are sure to have a brilliant time!

    I hope this helps you to plan your vacation, Stephanie. I wish you a magical stay at Walt Disney World when you visit. If you have any further questions about Disney Vacation Club Membership or vacation planning, please reach out to me. I'd love to help!

    See ya real soon,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, United Kingdom

Hi there! I’m Matt, a husband, dad to two adventure-loving boys, a HR professional, and a proud Disney adult from the UK. My Disney journey began with my first visit to Disneyland Paris as a child, and since then, I've had the joy of visiting every Disney theme park destination around the world. When we're not on a Disney vacation, we're busy planning the next one! I can’t wait to share my tips and experiences to help you create your own unforgettable Disney memories. Learn More About Matt

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