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  • On Oct 18, 2021
    Shannon from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at the Hotel Bonnet Creek over Christmas and have recently updated how many people are staying, but it's not updated on the MyDisneyExperience app, how do I update this?

    Hello and welcome to planDisney, Shannon!

    Thank you for visiting us today with a great question! I am so happy to hear you will visit the Walt Disney World Resort during the most wonderful time of the year!

    We will start celebrating the spirit of the season on November 12 with festive fun across all four theme parks, Disney Springs, and Disney Resort hotels! I cannot wait to attend Disney Very Merriest After Hours at Magic Kingdom Park and enjoy EPCOT International Festival of the Holidays, including the beloved Candlelight Processional. As you plan your visit, keep an eye on the Disney Parks Blog for holiday news and updates!

    Since you will be staying at an off-site resort, please note that it may take up to 72 hours to update your reservation on the My Disney Experience app. If you still cannot see the new details of your booking, please get in touch with your hotel to confirm modifications, and contact the My Disney Experience team at +1 (407) 939-4357 if you require further assistance.

    I hope this information is helpful, Shannon! Come back to visit us if you have additional questions and have a magical visit to the Walt Disney World Resort!

    Thiana
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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