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  • On Sep 17, 2021
    Miles from TX Asked

    Hello, we will be staying at the Grand Floridian Resort 10-15th - 17th for our 39th Wedding Anniv. (Oct16) We r plan on going to 3 parks during our stay. We would like to request DAS can that be taking care of at the hotel or at the three parks?

    Hi Miles,

    We are delighted to see you dropping by planDisney with a great question!

    First, let me say Happy Anniversary! What a milestone anniversary and the happy news is that you get to celebrate at the Walt Disney World Resort.

    Disney's Grand Floridian Resort & Spa is one of my family's favorite resorts! We actually love to stay here during The Holidays at Walt Disney Word Resort. The walking path to Magic Kingdom is wonderful and we appreciate having access to Walt Disney World® Monorail Transportation.

    Now to your specific question about Disability Access Service (DAS) - currently, I would suggest that you go to Guest Relations in a park to speak with a Cast Member about registering for the Disability Access Service. When we have used this service in the past, there has been a limit to how many family members can be linked. Know that anyone in your party can request a return time for an attraction from a Cast Member, but the person with the Disability Access Service must scan onto the ride first before other family members can scan in for the attraction.

    We are also super excited because the new Disney Genie service will have some features of DAS. So be sure that you have the My Disney Experience Mobile App downloaded and that you have reviewed the details about Disney Genie service.

    Miles, it sounds like your planning is practically perfect in every way. If you have not done some matching t-shirt shopping, stop by shopDisney for some inspiration. Magic is waiting!

    Magic and memories,
    Donyell
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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