Child Sleeping
  • On May 16, 2022
    Ryan from HI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! We will be staying at the Grand Californian, is it possible to have groceries delivered to the hotel before we arrive or do we need to be there to accept the delivery? Is there a service fee of any kind? Thank you!

    Hi Ryan!

    Thank you so much for reaching out to us hEAR at planDisney!

    This is a great question. Planning a grocery delivery to a hotel is one of my new favorite ways to travel. It really elevates the vacation experience, takes the logistics pain out of the ordeal, and ensures that my picky son and husband will actually eat something, ha!

    I'm very happy to say that yes, you can absolutely have groceries delivered to any of the Disneyland Resort Hotels to enjoy in your guest room. The delivery method is up to you; you're more than welcome to use a personal shopping service that meets you in the lobby to handoff your goods, like shipt; or you can use a delivery service, like Amazon Prime, that drops your goodies off, usually before the official hotel check-in time. I'm so very happy to share that not only do you not have to be present for a delivery to be dropped off, the Bell Services team who accepts your groceries will even hold the cold items in refrigerated storage.

    When you do arrive and you're ready to accept your groceries, you can either head to Bell Services or call down to have them delivered to your room. Talk about easy breezy traveling these days, right? There currently is not an accepting, holding, or delivery fee on Disney's side, although that could always change in the future. (Other than tipping the Bell Services Cast Member who helps you with your snacks.)

    For the delivery instructions, you'll want to time the delivery date with your check-in date. You'll use the hotel's address, which is 1600 S. Disneyland Drive, Anaheim, CA 92802. And be sure to include the name of the Guest who holds the reservation as well as the confirmation number. One last pro tip: standard-size guest rooms and suites only have standard hotel-size mini-fridges that can hold a surprising amount, but do not include a freezer space. Disney Vacation Club villas that have full kitchens do have standard size refrigerators with freezer compartments.

    I hope this helped to clEAR up your question, Ryan! Be sure to check out the official planDisney Instagram account for even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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