Hey there! Hi there, Christina! The first time my family ever stayed on property was at the
Walt Disney World Dolphin Hotel. Being right on the
BoardWalk was such a dream! Seeing the area sparkling in the lights at night, a quick stroll to
EPCOT or
Hollywood Studios, ice cream shops... the list of this area's treasures is long!
The Disney Dolphin, Swan and Swan Reserve are included among the hotels eligible to buy
Lightning Lane passes for the length of your stay (up to 14 nights), starting seven days before your arrival date. This, as you know, depends on every person on the reservation being linked to the
My Disney Experience app.
It sounds like you have worked with Marriott to get everyone's name added to the reservation. You may now need to make sure that Disney's system links those names with their
MyDisney accounts. To do this, go to "
My Plans" and find your hotel reservation. You should see the names of people on the reservation. If your whole family is not listed, try selecting "Change Reservation." On the next screen, find "Travel Party" and select "Change" to add anyone from your
Friends & Family list who is missing from the reservation.
I really hope this works. If not, your best next step is to ask a Cast Member for help. You can
call or use the chat function on the website. Cast Members on chat have sent me links to verify my account and give them access to see what they can fix for me. They are amazing!
You are going during the most spirited season! Once you have your reservation straight and your Lightning Lane passes booked, get a
shriek peek at the
tasty treats awaiting you this Halloween at Walt Disney World. You will find a lot worth
exorcising for!
If you have any other questions as you plan your trip to the Most Magical Place on Earth, know you have a friend in
planDisney!
See 'Ya Real Soon!
Jana