• On Apr 21, 2018
    Katie from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am staying at the dolphin at the end of May for a work conference. I have tickets but can’t make fast passes because the only reservation number i have for the room says it’s invalid. Do they send another one when it gets closer?

    Hi Katie!  

    I love planning every part of a Walt Disney World Resort trip, but one of my favorite things to do is reserve my FastPass+ selections!  Once I do that, I really feel like the vacation is getting close!  Depending on how your reservation was booked, you may not have the actual Walt Disney World Resort confirmation number for your stay at the Walt Disney World Dolphin Hotel.  Sometimes, when third parties are used to make a reservation, the confirmation number you receive is the number that works with their system, not Disney's.  Also, it sometimes takes 24 to 48 hours for the system to process reservations before they can be linked, so that may have been your problem.

    If you still can't link your resort reservation to your My Disney Experience account, and the confirmation number you have been given begins with the letter "O" or the letter "C," try entering the confirmation number again without that letter.  If that still doesn't work, you should contact the Walt Disney World Dolphin Hotel at 800-227-1500.  They will be able to find your reservation in their system and give you the official Walt Disney World Resort confirmation number, which you can then use to link your reservation to your My Disney Experience account.  Once your reservation is linked, you can begin making your FastPass+ selections online or on the My Disney Experience mobile app!  

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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