• On Oct 6, 2019
    Jennie from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are staying at Disney's All-Star Music Resort and arriving 10/21/2019. We have 1 in our party that needs to be as close to the front of the resort as possible do to a recent surgery. How can I put in that request?

    Hi Jennie!

    Thanks for your question. Your Disney World vacation is almost here! I can only imagine the excitement that must be building up. I know each time when my family and I are in the "home stretch" to our upcoming vacation, the days seem to linger on forever. Then, as quickly as you get there, it seems like the vacation moves in warp speed and it's already over. This may be why as I'm packing to leave, I'm already longing for my return visit to Disney. :-)

    To put in a request for a closer room near the entrance to Disney's All-Star Music Resort would be handled by Guest Services. The number you would need to call is (407) 939-1936. Be sure to have your resort confirmation number handy before making the call. Once you get through to one of the phone agents, you can ask them to add these notes to your actual reservation.

    Although Disney does whatever it can to accommodate their Guests as best as they can, there's never a guarantee they'll be able to fulfill your request. In the past, I have asked for special accommodations for various reasons, and there have been a number of times that request was not fulfilled. However, like my Mom would always tell me: "It's better to ask and not receive than to not ask at all."

    Hoping you and your family have the time of your lives at Disney World!

thumbnail image for Terry

Meet the Panelist: Terry, South Carolina

If you can imagine how someone feels winning a million dollar sweepstakes, then that is how I felt when I was selected for the Walt Disney World Moms Panel. Learn More About Terry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.