Mom And Daughter Horseback Rding
  • On Oct 10, 2014
    Sharon from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am staying at a Disney Resort villa, but I purchased my passes from Undercover Tourist. It is not allowing me to get my 60 day Fast Pass+ selections, it only allows 30 day! Is this correct? Disney only states that you have to have a resort room booked!

    Hi Sharon! Thanks for visiting the Disney Parks Moms Panel. Hmm that's puzzling. From what I know Undercover Tourist tickets offer the same functionality as a ticket purchased directly from Disney. So based on your Walt Disney World Resort reservation you should be able to make your FastPass+ selections 60 days before your arrival date.

    Sounds like there may be an error with your reservation. Double check to see what's listed in your My Disney Experience account. Remove your reservation and re-enter your confirmation number. Next, use the My Disney Experience app to scan your park tickets rather than entering them by hand as recommended by Undercover Tourist.

    When you log back into your My Disney Experience account you should have the 60-day FastPass+ option. If you're still getting 30 days, you'll need to call Disney Vacation Club member services so they can help fix your reservation error.

    Sending pixie dust your way that it all works out and you're able to select your favorite attractions.

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Meet the Panelist: Juliette, Georgia

I'm a high-spirited Mom of 4. You say "vacation" and I'll tell you why for our family of 6, there's no better way than the Disney way! Since becoming Disney Vacation Club members, our dreams of travel quickly turn into magical memories again and again...I'm a real world example of the endless vacation possibilities available with the magic of Disney Parks and Disney Vacation Club. Learn More About Juliette

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