Mom and daughter on Expedition Everest; Animal Kingdom
  • On Apr 2, 2009
    Crystal from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be staying at CBR 7/1-7/7 (1st time at this resort); VERY EXCITED!! However, would like to know whom we should contact about our rooms. We have a disabled veteran w/us & would like to place a special request, such as ground level. Any ideas?

    Room requests can be made via the general Disney reservations line at 407-W-DISNEY. Ask them to look up your reservation and add your request information to your file. While room requests are generally not guaranteed, medical requests receive priority consideration. Be sure to think about other needs your veteran may have such as special shower configurations or other accommodations. You should call Disney now to discuss your options. Additionally, you should make a follow-up call a few days before your trip to confirm your room request. Former Moms Panelist Bret does a great job of explaining how to do this HERE.

    You should also be aware that Disney does make some accommodations for guests with mobility challenges. This is done on a case by case basis. You can find out more information on Disney's website HERE. Additionally, you might find the book Passporter's Open Mouse for Walt Disney World to be very helpful. This guide, which is available at many bookstores and through, gives in-depth descriptions of every ride and attraction at WDW and details the physical challenges associated with them. It's a great resource that will make you as prepared as possible for your upcoming adventure.

    Please give my thanks to your veteran for his service. I hope you all have a wonderful visit to WDW.
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Meet the Panelist: Erin, New York

I have three teenage daughters. We're DVC members obsessed with Disney travel. We've been to Walt Disney World countless times and have visited Disneyland & Disneyland Paris. We've taken several Adventures by Disney and Disney Cruise trips. Learn More About Erin

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