• On Apr 19, 2020
    Judy from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If you stay at a DL Resort and you buy merchandise in one of the parks/stores, can you have it delivered to your resort or room? Or do you have to pick it up before you leave the park? TY and love being able to use this.

    Hiya, Judy, and welcome back to the Disney Parks Moms Panel! I’m so happy to hEAR that you’re planning a visit to the Happiest Place on Earth, and I’d love to help you get started!

    There are so many benefits offered to Guests staying at a Disneyland Resort Hotel, from Extra Magic Hour to easy park access to preferred-access reservations. But one of my favorite perks is called Package Express, which allows Resort Guests to send theme-park purchases directly to their Disneyland Resort Hotel, at no extra charge! Simply ask a Cast Member about this merchandise delivery service when you’re paying for the items, and consider it done! Just keep in mind that your merchandise may not be available for pick-up at the hotel’s Bell Services desk until the following morning. 

    If you prefer to have your merchandise as soon as you leave the theme parks, there's another complimentary option, called Package Check Service. This service is available to all theme-park Guests, and can be done at any of these locations: Stroller Rentals (located just outside the Main Entrance of Disneyland Park, and adjacent to the Kennel), Elias & Company (Disney California Adventure Park), Port Royal (Disneyland Park), or The Star Trader (Disneyland Park). Your merchandise can be held at any of those locations until park closing. 

    My friends recently utilized Package Check Service after purchasing a Custom Astromech Droid Unit from Droid Depot, and it was a lifesaver to help them avoid carrying it around all day! Droids and Handbuilt Lightsabers can also be held at Droid Depot, located in Star Wars: Galaxy's Edge, though they would also need to be picked up by park closing. If you're park hopping, the Stroller Rentals location may be easier to come by at the end of the day, since it’s located on The Esplanade between the two theme parks. 

    Have you decided where you’d like to stay yet? You simply can’t go wrong with any of the three Disneyland Resort Hotels! I have stayed at all three hotels, and I love being immersed in the magic 24/7! I enjoy the convenience and elegance of Disney’s Grand Californian Hotel & Spa, though I also adore the classic Disney nostalgia offered at the Disneyland Hotel. Plus, the view of Disney California Adventure Park from Disney’s Paradise Pier Hotel simply can’t be beat! 

    Please stop by with any additional planning questions, Judy… I’m all EARs!
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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