AA; Mom planning on computer
  • On Feb 18, 2025
    Laura from Welwyn Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On the start check in screen I have the wrong people showing - from our party (linked) but not from my booking? How do I change them?

    Hey there, Laura! Welcome to planDisney and thanks for stopping by with such a great question!

    I couldn't be happier to see you have a magical adventure at the Most Magical Place on Earth just around the riverbend. Since you have your Disney Resort Hotel booked, it sounds like your planning is off to a practically perfect start. It is less than magical to hear that you have the wrong guests linked to your Resort reservation, but Hakuna Matata. It means "no worries!" Let's chat about getting that fixed!

    To change the guests listed on your Resort reservation, first log into your My Disney Experience account to see if your reservation is eligible for online modification. To do that, hover over the "My Disney Experience" tab and click "My Plans." Scroll down to your Resort reservation and see if you have a "Change Reservation" button under the "Start Check-In" button. If you do, click "Change Reservation" and then "Change" next to your Travel Party. If you need to, change your party size here, but if not, just click "Update." Select the room you already have booked and click "Next" to change your party and choose the proper guests from your Family & Friends List. Confirm the change, and bibbidi bobbidi boo!

    If your reservation is not eligible for online modification or if you have any trouble, I recommend calling a helpful Cast Member with Disney Resort Hotel Reservations or using the Chat feature on the Walt Disney World website for some assistance. They'll be able to wave their magic wands for you.

    Now that your planning is full steam ahead, keep an eye on the planDisney Instagram for frequent planning tips and tricks. Also, feel free to stop by any time with any planning questions you may have along the way. You've got a friend in planDisney!

    Have a magical time!

    Mandy
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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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