• On Sep 1, 2020
    Karen from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are splitting our trip between Riviera and the Swan. May we use our refillable mugs at the Swan? Thanks,

    Hi Karen!

    Welcome back to planDisney! It looks like your magical vacation is less than a month away! Have you started your countdown yet?

    Disney’s Riviera Resort is on my list of Resort hotels to experience. I have heard nothing but wonderful things from friends and fellow planDisney panelists who have stayed here. The Resort hotel is very European, with a sleek and elegant design. The gardens are lush, and I’ve heard that taking a walk along the waterfront is the perfect way to end your day. This Resort hotel also offers the use of Disney Skyliner Transportation. Sit back, relax, and enjoy a gorgeous aerial view as this new gondola system whisks you away to EPCOT and Disney’s Hollywood Studios.

    Although many things do look different, the Resort Refillable Mug program is still offered to Guests. However, Cast Members will be serving your refills. Make sure to check out the Dining: Know Before You Go page for important updates to the Guest dining experience. Regarding the use of your Resort Refillable mugs at the Walt Disney World Swan Hotel, it is my understanding that refillable mugs are not usable at this Resort hotel. In the past, the Walt Disney World Swan Hotel did offer their own refillable mug for purchase at Picabu. I would recommend checking there to see if this offer is still available.

    I hope that you and your family have the most magical time.

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Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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