Caribbean Beach Pool
  • On Apr 29, 2023
    Caitlyn from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My specific room request isn't showing up on the My disney experience app, is this normal? I called a couple months ago for a specific building at carribbean, today I did early online check in and my room request isn't showing

    Hey there, Caitlyn! Welcome back to planDisney and thanks for stopping by with another great question!

    Before you know it, you'll be arriving at Disney's Caribbean Beach Resort, ready to embark on your magical adventure at The Most Magical Place on Earth. How exciting! And since you are staying at such a fantastic Disney Resort Hotel (one of my absolute favorites!) and have already made your village request, it sounds like your planning is off to a practically perfect start. With its laid-back island vibes, fantastic dining options and location on the main hub of the Disney Skyliner and within walking distance of two Skyliner stations, Caribbean Beach Resort is the perfect magical home away from home. Now, let's tie up your loose planning ends so you can sit back, relax and start your pixie-dusted countdown!

    If you called to place a room request, it is totally normal to not see your request listed on your reservation on your My Disney Experience account. Hakuna Matata! It means "no worries." Rest assured that if you made the request, it is listed under your reservation, and while you cannot see it, the Cast Members can definitely see it on their side, and the room assignment Cast Members will have access to it when assigning your room. If you would like to double-check, you can always use the Chat feature on the Walt Disney World website (make sure you are logged in) to confirm that your request has been added to your reservation.

    Caitlyn, just keep in mind that while the Cast Members will do everything they can to grant your wishes, a room request is based on availability and is not guaranteed. But no matter where your room is located, you are sure to have the most wonderful time in your magical, tropical hideaway!

    I hope this was helpful, Caitlyn, and I hope you have the most magical and memorable upcoming vacation! Please stop by any time with any questions you may have along the way. You've got a friend in me!

    Blue skies and sunshine,

    Mandy
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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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