Mom And Son Spaceship Earth
  • On Jul 9, 2021
    Mary from IL Asked

    Do you have special ticket rates for First Responders? And how can I upgrade from daily tickets to Hopper?

    Welcome to planDisney, Mary, we are so happy to have you visiting us today. 

    Let me first begin by saying thank you for everything you and your family do. As a military spouse myself, I am truly appreciative of everything first responders do. So I’m extremely happy that you all will be taking a vacation very soon. Unfortunately, there are no special offers available to purchase off of the Walt Disney World Resort website for first responders to use. I do recommend checking with your employer to see if there’s anything available to purchase. I know in the past, my dad was able to purchase Theme Park tickets off of his employer’s website. 

    If you do already have Theme Park tickets, and you are looking to upgrade them, you do have a couple of options. You can first try upgrading them using the My Disney Experience mobile app. All you need to do is sign-in on the app and touch the three lines in the bottom right-hand corner. You will then select “Tickets and Passes”. This should bring up the tickets that you already have linked to your account. When you see your ticket, you should see the option to “Change Ticket” below. Click on that and you should see the process to change your ticket to one that includes the Park Hopper Option.

    If this doesn’t work, Mary, you can contact Disney directly by calling the Existing Tickets line a call. A Cast Member there will be more than happy to help you complete this upgrade. Don’t wait too long, your trip is less than a month away. ChEARs! Please be sure to let us know if there’s anything else we can do to help.

    See ya real soon!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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