• On Jun 12, 2020
    Richard from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My special needs son has a extreme aversion to anything covering his face , will there be exceptions to facemask rule for special needs guests , we plan on attending Disneyworld in April 2021, he uses his wheelchair to navigate the park

    Hi, Richard!  Thanks for bringing your question to the Disney Parks Moms Panel.

    Like you, I am also the parent of a child who has special needs.  My son has autism, and one of the reasons why we return to Walt Disney World Resort yEAR after yEAR is that they always go above and beyond to make the magic accessible to everyone.  

    Recently, Walt Disney World Resort announced its plans for reopening.  When Walt Disney World Resort begins welcoming Guests back to a world of magic, all Guests ages 2 and up will be required to wear face coverings at all times, except for when dining or swimming.  Richard, I called and spoke with a Cast Member in Disability Services about your question.  I was told that in an effort to protect the health and safety of all Guests and Cast Members, unfortunately, no exceptions will be made to the rule about face masks.

    I know we have been practicing wearing a face mask with my son so that he can become accustomed to this new normal.  He is doing quite well with wearing his mask when we need to go out in public, but I realize that all children with special needs are different.  Some kiddos may be unable to get used to a face covering.  While I was told that Guests with disabilities will still be required to wear face masks, you are welcome to contact Disability Services to further discuss this issue with them.  Their phone number and email address can be found using the "Disability Services" link in the paragraph above.

    Richard, I encourage you to keep an eye on the Disney Parks Blog and the operational updates page on the Walt Disney World website for all of the latest announcements about the reopening process.  I hope that everything will work out for you and that your family will be able to experience a magical Walt Disney World Resort vacation!  Please reach out to us if you have any additional questions.

    See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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