Kilimanjaro Safaris; Animal Kingdom; AA
  • On Sep 9, 2014
    Andre Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are there special lines for people in wheelchair? Note, she is an elderly person who has some mobility difficult, but she isn't a disabled person. How these attractions lines work? Can we stay with her in line up to transfer to the attractions?

    Welcome to the Disney Parks Moms Panel Andre ~

    We are so glad you are hEAR! Disney World has done a really good job of making their parks and resorts as handicapped accessible as possible.

    Most of the queues at Disney are now mainstreamed to accommodate Guests with limited mobility. If there are queues that require Guests in wheelchairs or ECVs to enter through alternate queues, you can see a Cast Member for assistance. Depending on the wait time, they may give her a return time to come back to the attraction based on the current wait time. There are only a few of these and most of them are found at the Magic Kingdom like "it's a small world". You will be able to remain with her in line and board attractions at the same time.

    Here is some information regarding attractions for Guests with Mobility Disabilities including those that allow Guests to remain in their wheelchairs or ECVs, those that require Guests in ECVs to transfer to wheelchairs to board, and those that require Guests to be mobile to enjoy.

    For those attractions that require Guests to be mobile, keep in mind that if she is able to transfer and needs physical assistance, someone in your party will need to assist her. Cast Members are not allowed to physically lift or assist Guests when boarding. They will be happy to move her wheelchair once she has boarded the attraction and will have it waiting for her afterwards.

    Here is some additional information for Guests with Disabilities that may be helpful to you.

    I am limited in space but please feel free to visit again. It is my pleasure to assist you!

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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