• On Dec 20, 2017
    Kalina from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, how and when can I make special hotel requests for Port Orleans-Riverside? I would like a specific area of the resort (close to restaurants because of small children) and also a pet-free room (child has asthma to animals). Thank you.

    Hi, Kalina!

    To make any special room requests, give a call to a friendly Cast Member at (407)939-1936. Have your reservation number handy, and you can share your requests which will be noted on your reservation. Feel free to call whenever you wish, but make that call at least 7-10 days prior to your check-in date. 

    You are going to really enjoy Port Orleans Riverside. I love strolling the grounds or even renting a bike and taking a ride down to sister resort French Quarter. With several pools, catch and release fishing, a table service restaurant and a food court, you will find everything you need for a magical vacation!

    One of my favorite features of the Port Orleans Resorts is the boat transportation to Disney Springs. Head to the boat dock on the Sassagoula River and you can board a boat that will drop you off in the middle of all the action at Disney Springs. Bus transportation to Disney Springs is also available, but I find the boats quite enjoyable!

    At Riverside, you will find multiple bus stops. Once you are in your room, locate the nearest bus stop. Buses run every 20 minutes for your convenience. Buses will loop your resort, stopping at each stop, before heading out for its destination. 

    Wishing you a magical stay at Port Orleans Riverside! If time allows, stop by the River Roost to be entertained by YeHaa Bob - fun for the whole family. 

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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