• On May 8, 2021
    Denise from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I speak to someone over the phone to plan my upcoming Disney trip

    Hello, Denise! Thanks for visiting us here at planDisney with your question. I can see that your trip to Walt Disney World is quickly approaching, I bet you are getting so excited. 

    Denise, it is possible to speak with someone about your Walt Disney World vacation. Depending on what you'd like to discuss there are different phone numbers to call that will get you to who you need to talk to quicker. 

    Here is a breakdown of the Walt Disney World Phone Directory:
    • Disney Resort hotel Reservations - (407) 939-1936
    • Existing Tickets - (407) 566-4985
    • Group Reservations for 10 rooms or more - (407) 939-1942
    • Disney PhotoPass - (407) 560-4300
    • Website Support - (407) 939-4357
    • MyDisneyExperience and MagicBands - (407) 939-4357
    • New Tickets - (407) 939-7679
    • Special Events, Tours and Recreation - (407) 939-1929
    • Annual Passholders - (407) 560-7277 
    I thought I should mention that the call centers are experiencing a high volume of calls at this time. When you call, I would do so when you have some time to wait on hold before speaking to a Cast Member. If you don't want to wait on hold, you can also use the new chat feature located within the MyDisneyExperience app. To use the chat, log into the app. Then select the menu option on the bottom right hand of the screen, the icon is three horizontal lines. From there you should see an option to "Chat". I've been using this feature some and find that my wait times have been a lot less than if I were to call. 

    Denise, I also might be able to help answer any questions you have about your upcoming trip. Feel free to come back and ask me. If I don't hear back from you, I really hope you have a great vacation! 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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