Daughter on Dad's Shoulders at night
  • On Dec 26, 2024
    Felipe from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Who can I speak to over the phone or email about buying an annual pass? There’s some confusion I have that I need to speak with a person to answer my questions

    Hey Felipe!

    Thanks so much for reaching out to planDisney with your question! I know it can be a little confusing when you’re trying to navigate the Magic Key process, so I’m here to help clear things up for you.

    Right now, Magic Key sales are on pause for new purchases. While they’re not available at the moment, don't worry—once they are, the instructions you need to purchase one will be available on the Disneyland website, and they will be available for purchase either online or at the ticket booths!

    But Felipe, if you currently have a Magic Key, the Magic Key pass holder hotline is the best place to call with all of your questions. They’re fantastic at helping out —whether it's about your benefits, renewal, or any other details. You can count on them to guide you through everything.

    And, if you were hoping to add a 3-year-old to the Magic Key program to join their family members that already have Magic Keys, you can bring your tiny Mouseketeer to the ticket booths in-person to get them signed up! 

    If you have any more questions, feel free to ask again—We're always happy to help!

    See ya real soon!
    Danielle
thumbnail image for Danielle

Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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