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  • On Jan 10, 2022
    Humberto from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I got a southern CA 3 day pass in February 2020 but COVID hit and I was unable to use the pass that I paid for. Can I use this pass now or get a refund?

    Hiya, Humberto, and welcome to planDisney! I always enjoy helping my fellow Californians, so let’s get started!

    I’m so bummed you weren’t able to use your 3-Day Southern California Resident Ticket back in 2020, that was a tough year indeed! But, I’m thrilled to hEAR that you’re looking into re-scheduling your visit to the Happiest Place on Earth

    Previously purchased Southern California Resident Tickets were issued an extended expiration date, but that date has since passed. However, all hope it not lost! Any wholly unused, expired Disneyland Resort theme park tickets (excluding special event tickets) can be applied toward the purchase of a new theme park ticket of equal or greater value to the cost of your original ticket purchase. This can be done at the Disneyland Resort Main Entrance Ticket Booths. I also recommend calling a Ticketing Cast Member at (714) 781-4636 to see if they may be able to help. There’s also a handy “Chat with Us” feature on the Disneyland app that I love to use for any questions like this. 

    There are so many exciting things happening at the Disneyland Resort this year! To help you plan your upcoming visit, check out this Disney Parks Blog post with details on all the exciting announcements. I’m most looking forward to the return of the Main Street Electrical Parade, Fantasmic!, and World of Color!

    I hope this information helps guide you in the right direction, Humberto! Can’t wait to see ya’ real soon!
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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