Minnie with little girls
  • On Mar 24, 2019
    Ise-lu Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, we are from South Africa and booked tickets online. Our email confirmation does not include our will call number. where do we get this number so we can link our tickets to our My Disney Experience app and book Fast Passes? Thank you

    Hi Ise-Lu, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question!

    I’ve ordered Theme Park Tickets before, and linking them to your My Disney Experience account couldn’t be simpler. You don’t have a separate “will call” number for picking up your tickets: the number in the title of your email purchase confirmation is all you need! Based on my experience, you can use that number to link the ticket(s) you’ve purchased to each individual person who will be using them via your My Disney Experience account. You should then be good to go for making your FastPass+ selections when your selection window opens up either 30 days before your visit, or 60 days before your arrival if you’re staying in a Walt Disney World Resort hotel.

    If that doesn’t work, please contact Walt Disney World Resort for further assistance. There's a special line dedicated to My Disney Experience issues. They’ll be happy to help! 

    I hope my answer helps you plan the perfect Disney Parks vacation. Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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