Lazy River at Typhoon Lagoon
  • On Apr 3, 2022
    Hannah from Lancashire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Sorry to bother you again. I want tickets to the H20 glow nights, as I have vitiligo, but the uk website link to purchase them does not work. I rang the number and after nearly two hours was told the website had given the wrong number. How can I get some?

    Ahoy there, Hannah,

    Welcome back to planDisney! It has been a crazy website week at Walt Disney World Resort with all the new announcements surrounding Guardians of the Galaxy: Cosmic Rewind. We are always here to answer any of your questions, so you are definitely not bothering us. I’m sorry to hEAR that you have been experiencing difficulties getting tickets to Disney H2O Glow After Hours at Disney’s Typhoon Lagoon.

    H2O Glow After Hours looks like it will be a ton of fun! The dancer in me really wants to dance all night at that DJ dance party. I reached out to a Cast Member, and they provided me with the same phone number from the website (Walt Disney World Special Events: 0800 08 50 582). If that doesn’t work, I also recommend trying 0800 16 90 730, which is the Enchanting Extras reservation line. They may be able to better forward you to the appropriate number. Before they transfer you, I would advise asking for the number they are transferring you to; there is nothing that turns me into Grumpy faster than my call dropping mid-transfer. The Cast Member also told me that you might have to wait to purchase your tickets to H2O Glow After Hours when you arrive for your vacation in July (subject to availability, of course) if you can’t secure tickets through a Cast Member.

    I really wish that Fairy Godmother would let me borrow her magic wand so I could help you avoid wait times again. The only advice I can give is to try to make your calls early in the day or later in the evening. The wait times to speak to Cast Members have been much longer than average, so anything you can do to beat the crowd, the better.

    I hope my answer was helpful! If there is anything else we can help you with, please come back and see us again!

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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