Hi, Lauren! Welcome to planDisney!
Oh my gingerbread! Your holiday visit to the Walt Disney World Resort is just around the corner! How excited are you right now? You'll be in the middle of the magic before you know it!
I'm so sorry your son's
My Disney Experience account seems to have recorded his
"unbirthday." If your son is anything like mine, he's probably in a big hurry to get older and doesn't mind being mistaken for 18! But we parents just wish our guys could stay little forever, right? If you manage him in your account, you can change it there, but since it sounds like he has his own account, there isn't a way to make that change yourself. That means you'll need to
get in touch with a Cast Member in Guest Relations at the number listed for "My Disney Experience and MagicBands." Just a heads-up, hold times have been pretty long recently as the Cast Member elves have been helping lots of Guests. If you don't mind putting it off a little longer, I'd just wait until you arrive at Walt Disney World and
pop into a Guest Relations location there for help in setting things right. It shouldn't take too long to do in person, and it will definitely beat waiting on the phone. In the meantime, I don't think your son's age being incorrect in the account will affect any of your plans.
I hope this helps you finalize those magical plans! Thank you so much for stopping by to see us, Lauren! I wish your family a jolly holiday season, and an amazing vacation at the Walt Disney World Resort!
Keep Disney Dreaming,
Kathy K.