Lightsabers on Starcruiser
  • On May 21, 2022
    Ava from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son's lightsaber has stopped lighting up. We just got it 3 weeks ago. Is there any warranty on my 240$ lightsaber?

    Bright Suns, Ava!

    I know that your son must love his Savi's Workshop Handbuilt Lightsaber and I am sorry to hear that the Dark Side has messed with it! I had the opportunity to build a Lightsaber at Savi's Workshop with my son and his wife on my Disney vacation in November 2021, and I can tell you firsthand that it was amazing! It was a Star Wars religious experience!

    There are three AAA batteries in a Savi's Workshop Handbuilt Lightsaber. So the first thing that I would recommend is that you replace these three AAA batteries with new ones to see if your son's Lightsaber sparks back to life. The batteries are located at the bottom of the Lightsaber, right between the Kyber Crystal and the Endcap. There are a few easy steps to remove the battery holder and change out the batteries. The only tool that you will need is a small Phillips Head screwdriver. 

    1. First, remove the Endcap piece by twisting counterclockwise until it comes off (the Endcap is the bottom-most part of the Lightsaber)
    2. Then, pull out the black battery canister (holder) from the gray cylinder. You may have to rock the battery canister gently back and forth to free it from the gray cylinder. The battery canister should slide out.
    3. Remove the one small Phillips Head bolt on the side of the battery canister (be careful not to lose it)
    4. Slide the battery cover sleeve off to reveal the AAA batteries
    5. Remove the AAA batteries and install new AAA batteries (make sure that the positive and negative battery ends are in their correct position according to the diagram inside the battery canister)
    6. Put the battery cover sleeve back on the battery canister and tighten the Phillips Head bolt
    7. Place the battery canister back into the Lightsaber, making sure you align the red arrows when you put it back in (there is a red arrow on the black battery canister and a red arrow inside the gray cylinder). These two red arrows should be pointing toward the Kyber Crystal if you are installing the battery canister correctly
    8. Install the Endcap piece back onto the Lightsaber by twisting clockwise. You should hear a humming Lightsaber sound as the Endcap is tight, which means that you have installed everything correctly

    If replacing the batteries doesn't make your son's Lightsaber spark back to life, you can contact the Walt Disney World Online Merchandise Guest Support Center at 1-877-560-6477 (9:00 am to 5:00 pm Eastern Standard Time from Monday to Friday) or by email at merchandise.guest.services@disneyparks.com.

    May the Force be with you in your galactic quest to restore your son's Lightsaber to its former glory! Til' the Spire!

    Marc L.
thumbnail image for Marc

Meet the Panelist: Marc, New York

I am a single Father to one incredible boy.  I would love nothing more than to provide people with Disney vacation planning that will enable them to have a new experience or make their Disney vacation just a little more magical! Learn More About Marc

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