• On Jan 22, 2020
    Dave from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son's HS band is going to WDW in March and he's saved up to build a lightsaber. But if his group's travel is delayed or performance schedule changed less than 24hrs ahead, he's out $200. Are there exceptions in the cancellation policy?

    Bright Suns Dave!

    I’m so happy to see you here today at the Disney Parks Moms Panel. You must be excited to spend some time on a galaxy far far away at Star Wars: Galaxy’s Edge.

    Building your own Lightsaber is a delicate process. It requires the power of kyber crystals, the Force, and a dedicated builder. Since Savi’s Workshop is hidden from the First Order, the Gathers there take their cancellation policy very seriously. If a builder is unable to attend the workshop, they must cancel 24 hours prior to their building reservation time to avoid the $199.99 cancelation fee, prices are subject to change. If the builder cancels too late or doesn’t show up, the credit card number provided when booking, will be charged the cancellation fee. Unfortunately, for the safety of all future Jedis from the First Order, there are no exceptions in the cancellation policy.

    If you are worried that your son’s schedule may change, I recommend finding a different reservation time for this experience. I like to play it safe when we are visiting the Walt Disney World Resort, and since you’re traveling out of the galaxy, I would be even more cautious about time. When my family has any dining reservations, we like to give ourselves at least 1 hour of travel time, to get to our destination. Even the 1 hour feels a little rushed at times with a toddler! 

    I hope you Travelers have plenty of time to explore the planet of Batuu, if you do I recommend visiting Dock-Ondar’s Den of Antiquities. There you can find some of the galaxy’s rarest treasures including kyber crystals, the ones used for Lightsabers.

    ‘Til the Spire!
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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