kids playing at pool
  • On Jun 20, 2022
    Kerry from kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My sons are both autistic and we understand that we can book a video meeting in advance of coming to disney to obtain a DAS pass as they struggle greatly to queue and will become very hyper and struggle with their behaviour. How do we do this video?

    Ka-chow, Kerry.

    I’m so glad you followed Lightning McQueen through Radiator Springs and found planDisney along the way. With less than a month to go until you’re in the middle of the magic, I imagine you are gearing up to finalize all of those last-minute trip details.

    You'll be happy to know that Walt Disney World Resort goes above-and-beyond for all of their Guests and provides a wide array of accommodations for Guests with Disabilities. Disability Access Service (DAS) is one of these services and is available to Guests who struggle with the extended wait times in attraction queues due to a disability. While the pre-arrival registration option for DAS is only available to Guests based in the United States at this time, you will still be able to utilize this service for your sons should they meet the qualifications. Get to the first theme park of your trip extra early and head over to the Guest Relations location. The Cast Members there can answer any questions you have about DAS, walk you through the registration process, and set up your initial selections. If you need help making subsequent selections or run into any issues with DAS during your holiday, the Cast Members at the Guest Experience Team locations throughout the theme parks can assist you (just look for the stations marked with blue umbrellas).

    Kerry, if you find that your boys need a quiet place away from the crowds for a bit, head to the tent at the back of Storybook Circus in Magic Kingdom Park. There are charging stations and lots of comfy seating to decompress. The Seas with Nemo & Friends Pavilion in EPCOT, the outdoor seating at Flame Tree Barbecue in Disney Animal Kingdom Theme Park, and Rizzo’s Deluxe Supreme Banquet Hall upstairs in PizzeRizzo in Disney’s Hollywood Studios are great places to take a break as well.

    Kerry, I hope this information proves helpful. Please stop by planDisney again if you have further questions before your magical getaway.

    Tomorrow is just a dream away,

    Alyssa
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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