Cinderella Castle 50th Day
  • On Mar 19, 2022
    Ethan from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son is visiting Walt Disney World with his High school Band. He has made an account on the experience but it wont allow him to add his ticket.

    Hi Ethan,

    Welcome to planDisney and thank you for your question!

    How fun, a trip with the High School Band! I’m sure your son will have a blast! Since you already have the Theme Park ticket, you’ll just want to link it within My Disney Experience. Hopefully, these steps will help.

    First have him sign out of the My Disney Experience mobile app, then sign back in to refresh the app. Make sure that he has either the confirmation number for his ticket (most likely from an email) or the code on the back of the ticket (if he has a physical ticket).

    Once in the app, have him click the three lines in the lower right-hand corner. Then he’ll scroll to the bottom and click “Link to Account”, then “Link Tickets or Passes”, and under “Ticket or Pass”, he’ll be able to add the code for his ticket. Once entered, he should see his ticket under “Tickets and Passes" within the My Disney Experience mobile app. If he’s still having trouble, connect with a Cast Member at the My Disney Experience and MagicBand help desk.

    Next, he’ll want to confirm with the band director if they are going to certain Theme Parks as one group or if he can choose any Theme Park, any day with his friends. I say this because next, he’ll need to book his Disney Park Pass reservations which are combined with his ticket for Theme Park entry. Once he has an idea, he can simply book these reservations for the Theme Parks by selecting the “+” symbol in the bar at the bottom of the app (two buttons to the right of the “home” button). Next, he’ll choose “Make a Park Reservation” then “Theme Park Tickets”. This will take him to the Theme Park Reservation page where he can select his Disney Park Pass reservations!

    I hope this “Bit By Bryanna” is helpful as your son prepares for an epic trip with his band! Tell him to stop by Mickey’s PhilharMagic in Magic Kingdom Park if he gets the chance, it’s centered around a whimsical band. It’s also a great way to beat the heat.

    If you have any other vacation or planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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