Kids on attraction
  • On Sep 30, 2019
    Erin from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My son is special needs and can not wait in long lines. I already have a note from his doctor. A friend told me about a pass you can get that is similar to fat pass where he and my party can go to a fast pass lane. Do you have any info on that? Thank you

    Hi Erin,

    I'm thrilled to hear that you'll be returning to the Walt Disney World Resort really soon for another magical vacation! As the mama to a Mouseketeer with special needs myself, I'd be happy to share some tips to help your trip run as smoothly as possible!

    Yes, there is a wonderful service for Guests whose special needs make waiting in traditional queues difficult called the Disability Access Service. To inquire about it, your entire party will want to stop at a Guest Relations location inside a theme park once you arrive. You'll need to share your concerns about your son, but the Cast Member won't need to see a doctor's note. If the Cast Member agrees that the Disability Access Service will best meet your son's needs, he or she will get it all set up for you. It's all managed digitally now, plus it will be valid for the entire length of your stay, so it's pretty easy peasy. You'll be able to ask them to set up your first return time there at Guest Relations, but after that, all you'll need to do is have any member of your party ask the Cast Members at the entrance of the attraction you'd like to experience to activate the Disability Access Service. They'll scan your MagicBand or card and let you know when your return time will be. You'll be able to experience the attraction at any point after your return time by having your son go first into the FastPass+ queue. Once he has scanned his MagicBand or card, the rest of your party will be able to enter the queue as well. This service is really such a blessing for families like ours who wouldn't be able to tolerate the queues otherwise!

    Just a few other tips...don't forget that you'll be able to use the regular FastPass+ service in conjunction with the Disability Access Service, too. And please feel free to bring some things from home to help your son feel comfortable. We usually pack headphones, sensory toys, and favorite snacks to help our Mouseketeer if he feels overstimulated. I'm happy to let you know that thanks to all of the wonderful services for Guests traveling with disabilities, we've found "The Most Magical Place on Earth" to be magical for everyone.

    Thanks so much for bringing your really important question to us at the Disney Parks Moms Panel, Erin, and please come back and see us again if we can help with anything else. I hope that you have a truly magical vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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