Toy Story Land Woody Entrance
  • On Aug 20, 2019
    Louise Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My son has recently been diagnosed with type 1 diabetes, i have been told that he and people with him will get some kind of fast pass, just so he doesnt have to queue for long periods of time Is this correct and if so what do we need to do? Thanks

    Hi Louise!

    Thanks for your question. I am terribly sorry to hear about your son and his diagnosis. My son, now 12, was diagnosed with T1D at the age of 4. Words cannot express the empathy I have for your son and your entire family. Dealing with T1D can be enormously difficult, and as a parent caring for a son with the same disease, it's the toughest thing, because you wish with all your heart you can take this illness away. Just know that a parent's love can move mountains, and you'll grow closer as you go through this journey together. This disease does not, nor will it ever, define your son. As parents with children dealing this, we stand with you until a cure one day is found, and we can say "so long" to Type 1 Diabetes forever...

    Disney does an impeccable job at ensuring all guests are accommodated when they visit their resorts and parks. Your son would qualify for Disney's Disability Access Service, or DAS. What you will need to do is go to Guest Relations at the theme park you visit and talk with a Guest Relations Cast Member. You will then register for Disability Access Service, which requires a photo of the child or parent, and then sign an agreement. Once the agreement is signed, you can then go to an attraction, approach the Cast Member, and they will issue you a pass with a return time. Return at that time, and you and your family will be guided to a waiting area, typically very close to getting on the ride itself! Just a tip: This can only be issued one attraction at a time, so you will need to finish the first attraction before they will issue the pass at a separate attraction (or the same one, if you loved it so much and wish to do it twice).

    If you have any further questions, you can contact Guest Relations at (407) 560-2547 to get more information.

    May you, son, and your entire family have the best time EVER at Disney World!

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Meet the Panelist: Terry, South Carolina

If you can imagine how someone feels winning a million dollar sweepstakes, then that is how I felt when I was selected for the Walt Disney World Moms Panel. Learn More About Terry

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