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  • On Dec 14, 2022
    Nicolq from Suffolk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, my son has recently been diagnosed with autism and we are visiting next week but slightly anxious about how he will cope with the noise, lights and waiting. We are still waiting for DLA so don’t have the letter for the pass Will the NHS letter suffice?

    Hello, Nicolq!

    It seems your son could be a good candidate for the Disability Access Service (DAS). DAS provides an alternative for Guests who may not be able to use a traditional queue. Using the Disneyland mobile app, Guests who have registered with DAS can book a return time for most attractions. While they wait for the reserved return time, they can rest in a quiet place, visit shops, or even enjoy other attractions.

    The Disability Access Service (DAS) registration process can be done three to 30 days in advance of a visit through DAS Advance or by visiting any of the Guest Relations locations during a visit. In either case, the Guest applying for DAS and, if necessary, a guardian in the same party will be interviewed by a Cast Member to determine eligibility. The interview questions are the only means used to determine if a Guest is qualified for DAS. Additional documentation is not required.

    Tony’s Tip: If you are visiting during the Holidays at the Disneyland Resort, you may want to consult the Holiday Treats guide from Disney Eats. There are lots of great limited-time choices. One of our favorites has been the musical rotating popcorn tin. It’s both a yummy, buttery treat and a cute souvenir. And the music it plays is from A Christmas Fantasy Parade!

    I hope you have a magical time at the Disneyland Resort, Nicolq!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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