Mother and son on Carousel
  • On Feb 10, 2021
    Ellyssa from NY Asked

    My son has a very overactive bladder and we usually have him use the restroom before getting in a line and really at any restroom we pass. We’ve struggled getting back to our party in line. Would be benefit/qualify from the DAS pass?

    Hi, Ellyssa, and thanks for stopping by planDisney with a question about your upcoming trip!

    It sounds like you've done your homework and already know about the Disability Access Service available in Walt Disney World theme parks. I have a young adult daughter with Down syndrome and I can tell you that my family has benefitted from using this service in the past. The good news I can share is that, in my experience, Cast Members have always been kind and helpful in ensuring my daughter's special needs do not hinder our visits.

    The accommodations provided by Disability Access Service are made available on an individual basis, based on information you provide to Guest Relations Cast Members in the theme parks. In order to inquire about Disability Access Service, you should stop in at the Guest Relations Main Entrance at the first theme park you visit during your trip. The Cast Member you chat with will ask about your needs and will work with you to provide assistance based on those needs. I've always found these discussions to be respectful and discreet, though details are required in order to explore options. Unfortunately, a determination cannot be made in advance of your visit so I cannot tell you today whether or not this service will be made available to your family. If you do think the service would be helpful, though, I definitely encourage you to ask about it in person.

    I hope I've helped settle any uneasiness you might feel about the process, Ellyssa. I'm wishing your family an unforgettable trip!

thumbnail image for Darcie

Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

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