• On Jan 25, 2018
    Samantha from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My son needs a wheelchair for long distances due to his disability. Does he need to get a DAS pass when we get to the parks? Does he stand in line with his wheelchair or go to FastPass to get a time to come back? The website wasn’t clear enough.

    Hi, Samantha! 

    If your son is going to be in the wheelchair for the majority of the trip, he will not need to use the Disability Access Services card, which really serves as an indication to cast members that a guest has a disability that may need accommodation for them to get the most magic out of their theme park day. In your son's case, the wheelchair itself will be indication that an accommodation may be necessary.

    Attraction accessibility for guests with wheelchairs does vary, however, many of the queues are wide enough that your son will just get into the regular queue in his wheelchair. There are some instances where it may be necessary to have him access the FastPass+ queue, but that would just be for the size of the queue that can accommodate a wheelchair.

    You will also have the option to ask a cast member for a return time, as opposed to having to wait in the regular queue. The way this works is if you go to an attraction that has a 20 minute wait, you'll be given a return time of about 20 minutes, give or take a few minutes. It gives you time to go to another attraction or grab a drink or something, knowing that you haven't "lost your place" in the line.

    I hope this clears up any confusion. If it doesn't, come on back, and I'll try to help you get everything sorted out.
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a wife, mother to three daughters and a son-in-law, and earning my Grandmom ears. I'm a law student and former teacher. I have planned vacations for all sorts celebrations, but really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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