Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Sep 15, 2023
    Mindy from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Son and husband are managed by someone else

    Aloha, Mindy.

    Welcome to our planDisney ‘ohana where nobody (and no question) gets left behind. It seems like that mischievous Experiment 626 (Stitch) is up to his old antics again and he may have disrupted some of your message, but I should still be able to guide you down the right path.

    It sounds like you want to know how to move your husband and son’s My Disney Experience profiles to where they are managed by you. In order to do this, whoever currently manages their profiles will need to give the friendly Cast Members a call at (407) 560-2428 for assistance. They will need to provide the Cast Member with their home address, as well as your home address, to move your husband and son’s profiles over to your My Disney Experience account.

    If you don’t want to be the one to manage their profiles, they can remain as-is, but you will want to make sure both your husband and son show up on your Family & Friends list. As long as they do show up, you will be able to include them in all of your plans, such as Disney Genie+ Lightning Lane selections and dining reservations. If they are not currently on your list, the Cast Members at the number above can help you connect with them. Alternatively, you can try connecting with them yourself following these steps.

    1. Whoever is currently managing their profiles needs to make sure the words "My list is shared" appear next to their name on their Family & Friends list.
    2. Once their sharing settings are good to go, you need to click "Add a Guest" at the bottom of your Family & Friends list.
    3. Your son and husband’s names should appear as options when you select "Find through my connected Guests." Simply follow the remaining steps to finish connecting to them.
    Mindy, I hope this information proves useful. Should you have further questions while riding out the waves of the Hawaiian Roller Coaster Ride that is planning a Walt Disney World Resort vacation, please stop by planDisney again and let us know. We’re always happy to help!

    You are the magic,
    Alyssa
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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