Dumbo
  • On May 27, 2021
    Jaimie from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son is hearing disabled and reads lips. We have already had him tested by his medical team and the clear masks do not work. Do you offer any accommodations to limit the time with masks. It is stressful and not magical when he cannot read our lips.

    I certainly understand why wearing a mask is especially burdensome for your situation, Jaimie. I’m happy to offer some tips that I hope will help.

    A recent update to the face coverings policy in place at Walt Disney World makes masks optional in outdoor common areas. That change will significantly reduce the time you will be required to wear a mask during your vacation. Because face coverings are still required indoors and in all attractions, theaters and transportation, there will still be times when you’ll need to put that mask on. You don’t mention the age of your son, but if he is able to read, you might consider equipping him with a smart phone so that while those masks are required, you can communicate via text.

    I would also recommend stopping by Guest Relations during your initial visit to a theme park to chat with a Cast Member about the Disability Access Service. This accommodation would allow your family to wait in an alternate location (in this case, outside somewhere) for attractions. That, too, would significantly reduce the time during which you would be required to wear a mask. 

    I know that some of the health and safety measures in place can impact a vacation experience, especially for differently-abled people. Like you, I hope that conditions improve really soon so that we can all return to more normal circumstances. But I do hope that my suggestions will help your family to enjoy a vacation that is as magical as can be.
     
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Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

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