• On Jun 28, 2017
    Robert Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, my son goes by his second name, not his first. I have registered him in the My Disney Experience website with his first name to avoid possible issues, but can I update it to his second ok, as his second name is his strong preference?! Thanks.

    Hello Robert and welcome to the Disney Parks Moms Panel. 
    Well I have to say that your dear son is a member of the very exclusive Name Swap Club of which I'm also a member!  Jane is actually my second name, but as you say to avoid confusion I often use my first name - which I think actually leads to even more confusion... 
    However in answer your question and to reassure you that I've never personally encountered any issues at all with using my preferred name (Jane) on My Disney Experience account or by having Jane as my personalisation on my MagicBand.  
    Should you wish to speak with a knowledgable Cast Member about updating your son's name on My Disney Experience you can dial the number for My Disney Experience, MagicBands and FastPass+ contained within this Walt Disney World Resort Phone Directory
    And as I always say, 'You can call me anything - as long as you call me early for dinner!' 
    Have a great Disney day. 
    ~ Jane 
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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