• On Jul 5, 2019
    Megan from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our son gets DAS for his sensory processing. It has helped turn our trips from a nightmare to a wonderful time. He’s 5 & we have an older BOB stroller it’s .5” too big. We need it as his refuge when he’s overwhelmed. Is there a way to get an exemption?

    Hi, Megan! Thanks for bringing another question to the Disney Parks Moms Panel.

    Walt Disney World Resort’s Disability Access Service is a tremendous benefit for Guests with a wide range of disabilities. We have used the Service for my stepson who is on the Autism spectrum, and it has definitely made our time in the Theme Parks with him much more manageable.

    With the Disney Parks’ new stroller guidelines, though, I could see how your concern is justified. While I know there is an opportunity to have a stroller designated as a wheelchair, you will want to contact Disability Services to see what the parameters are for that designation. Currently there are designated squares at the entrance to each of the Theme Parks that will determine whether or not a stroller fits within the allowed dimensions. 

    In addition to the Disability Access Service, I would encourage you to take a look at the other ways Walt Disney World Resort helps make Guests with disabilities experience the most Magic possible. One of the best resources available is the Guide for Guests with Cognitive Disabilities including Autism Spectrum Disorder. This excellent resource has tips for preparing for your visit as well as tips for everything from dining to meeting Characters to finding a quiet spot if you need to regroup. 

    I hope you have a smooth and enjoyable visit to Walt Disney World Resort, Megan! We’ll see you real soon.

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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