Disneyland- Mainstreet Station
  • On Oct 11, 2022
    James from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son is dysfunctionally disabled and legally blind. Is the pass for him still available at main street office and will it cover our group of 7

    Hi, there!

     Welcome to planDisney, James. I'm so happy you stopped by and even happier to hear you're planning a visit to the Disneyland Resort! You're sure to make magical memories there.

     The Disneyland Resort is committed to making sure that all Guests have a safe, accessible, and inclusive experience in the theme parks. I think you're asking about Disability Access Service. This incredible program is just one of the many ways the Disneyland Resort honors that commitment to Guests with Disabilities. With Disability Access Service (DAS) Guests who have difficulty tolerating extended wait times in traditional queue environments can book return windows for select experiences, so that they and their party can bypass those traditional queues. Guests with DAS can make plans for up to 6 Guests.

     You can register for Disability Access Service by stopping by City Hall on Main Street, U.S.A. at Disneyland Park, Chamber of Commerce on Buena Vista Street at Disney California Adventure Park, or a Guest Information location. Eligible Guests can now also pre-register for DAS Advance virtually with a Cast Member. This convenient option is available up to 30-days in advance of a park visit, but no less than 2-days before arrival. 

     If you have any concerns or specific questions about your son's special needs, I encourage you to reach out to the Disability Services Team by calling (407) 560-2547 or emailing disability.services@disneyland.com. A friendly Cast Member there will be happy to assist you!

    I hope this was helpful, James. Please let us know if you have any other questions about "The Happiest Place on Earth!" We'd love to help you plan a magical visit. 

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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