Disabled man with family at parade
  • On Mar 18, 2019
    Lianne Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, My son and I are due to visit Disney world in October. He suffers from hyper mobility syndrome as do I, which makes standing/walking for long periods difficult. I’ve read about DSA, is there any documents that I would need to bring to to evident this?

    Hello there, Lianne! Welcome to the wonderful world of the Disney Parks Moms Panel! Thank you so much for taking the time to submit your Walt Disney World Resort vacation question!

    As someone that has Ehlers-Danlos Syndrome myself, I have a unique understanding of your particular situation! I know that my own hyper-mobility can certainly cause a variety of interesting issues whenever I am visiting the parks! Hopefully, I can provide you and your son some helpful information for your upcoming trip! Walt Disney World Resort does an excellent job providing services for their Guests with disabilities! They are truly committed to providing each and every Guest with magical experiences! 

    The Disability Access Service is one such service that provides accommodations for Guests that cannot wait in a conventional queue environment due to disability. Guests with Disability Access Service can receive a return time that is based on the current wait time for any attraction that accepts FastPass+ reservations. Guests may then return to the attraction any time at or after the given return time and experience the attraction! Disability Access Service can be issued at any Guest Relations main entrance location. If you and your son visit any of these locations, a Cast Member will assist you in figuring out which accommodations will best address your specific situation. Guests are not legally required to provide proof of disability but it is helpful to know how accommodations may enhance your experience! 

    Please let us know if you have any other questions and have a magical time at Walt Disney World Resort!

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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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