Mickey and Minnie Statues in Front of Fireworks
  • On Jul 23, 2022
    Jameelah from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello my son has a disability and is too old for a stroller and we plan on traveling to Disney next month. I normally put him in a wagon when we go to amusement parks but I see you don't allow wagons. What options do I have.

    Hi, there!

     Welcome to planDisney, Jameelah. I'm just thrilled to hear you'll be traveling to the Walt Disney World Resort next month! It's the perfect time to experience The World's Most Magical Celebration.

     You are correct that wagons and stroller wagons are not permitted in the theme parks. That said, depending on your son's unique needs, it's possible that an exception could be made for your wagon. In some instances, wagons and stroller wagons can be marked as a wheelchair for little Mouseketeers with disabilities. That determination, however, can only be made in person. When you arrive at the first theme park you plan to visit, you'll need to stop by Guest Relations. A friendly Cast Member there will chat with you about your son's needs and make a determination about your wagon. If you're given the wheelchair tag to identify your wagon, though, it can be used for the rest of your stay - you won't have to stop by Guest Relations every day of your vacation!

     One alternative option you may want to consider is renting a stroller from ScooterBug, Disney's Featured Provider. This Orlando-based rental company offers the Freedom Push Adaptive Needs Stroller, which is designed for larger children with disabilities. It may be a good fit for your son! One of the things I really love about renting a stroller from ScooterBug is that they'll deliver it directly to your Disney Resorts Collection hotel. Talk about convenience!

     As you're counting down the days until your vacation begins, I encourage you to reach out to Disability Services. The Cast Members there are super knowledgeable and happy to answer any questions you have or discuss any concerns before your arrival. They're committed to making sure all Guests have a magical, accessible, and safe visit to the Walt Disney World Resort! Disability Services can be reached by calling (407) 560-2547 or by emailing disability.services@disneyparks.com. 

     I hope this was helpful, Jameelah. I'm wishing you a Disney vacation that is practically perfect in every way!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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