Mom And Son Giraffe
  • On Sep 13, 2014
    Karen from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My son & I are coming early Jan. I know I can't book my FP+ times yet, but when I get into it my son is not there in family & friends. He is there for everything else. How do I get him on my list for FP+. I have tried reputing him on it doesn't wor

    Hi, Karen!

    I'm wondering if you could have more than one set of login information for My Disney Experience. It could be that your son is set up under a different email address and perhaps that's why he's not showing.

    There is a section on the Walt Disney World website that is specifically for the Family & Friends in My Disney Experience and I've linked it for you so you can look over your account and make sure that all of the steps have been followed to connect your son.

    If you are still not able to get him connected, you can give a call to speak with a Cast Member that will be able to assist you with getting your son linked properly to your account. The telephone numbers are as follows:

    407.939.4357 (US)
    0800.16.90.749 (UK)
    1800.812.677 (IE)

    Thanks so much for stopping by the Moms Panel with your question, Karen, and I sure hope this helps!

    Wishing you and your family a Pixie Dusted vacation!

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Meet the Panelist: Jackie, Florida

Hi! I'm Jackie, mom to a teenage boy and a tween girl! I've traveled to Disney Parks with toddlers, grandparents, and everything in between and I'm excited to help you plan your Pixie Dusted vacation! So, go ahead, ask me a question or two! Learn More About Jackie

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