Cinderella Castle 50th Night
  • On Mar 10, 2022
    Rebecca from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My son cannot come to Disney with us this trip so what do I do with the tickets I purchased for him? Can they be saved and move to someone else for another time?

    Welcome to planDisney, Rebecca.

    I'm so sorry that your son can no longer join you on your Disney adventure! Oh, bother! I hope that you will still be able to have a magical time, Rebecca. On my last trip, my family couldn't come with me, and so I brought them back plenty of EARidescent souvenirs, which they appreciated. I even brought them back a cookie from Gideon's Bakehouse! But I'll be honest..... when I got home... I ate the cookie. I'm sure you're a better person than me.

    But "let's get down to business." Disney Theme Park tickets are nonrefundable. However, if the ticket has not yet been used, you can easily reassign it to another person on your Family & Friends list. To do that, follow these steps:

    • Sign in to your My Disney Experience account.
    • Visit the My Reservations section.
    • Locate the ticket you wish to reassign.
    • Select the “Reassign Ticket” link to the right of the ticket.
    You can reassign the ticket until its first usage. However, once you use a ticket, it cannot be reassigned.

    If you'd like to change the date on his ticket, here are two simple ways to do that:

    Using Your My Disney Experience App
    Open up your app and click on the three horizontal lines in the bottom right corner and select "Tickets and Passes. Your ticket should appear with the option to modify the date of your visit.

    Using Your Browser
    Sign in to your My Disney Experience account. Go to your "My Plans" page and scroll down to the "My Plans, Reservations and Tickets" section. Next,  you'll need to click on "Tickets & Memory Maker" to view your ticket. Once you click on the ticket, you should see an option to change the date of your visit.

    I hope that's clarifying, Rebecca. Hopefully your son will get a chance to visit soon and experience The World's Most Magical Celebration.

    See ya real soon!
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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
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