Father and Child on Seven Dwarfs Mine Train
  • On Nov 21, 2019
    Tami from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My son was born with a disability and wears a prosthetic on his leg to walk. While he doesn't need a wheelchair to be mobile, it is difficult for him to stand or walk for long periods of time. Does Disney offer any quick passes for disabled kids?

    Hi Tami,

    Welcome to the Disney Parks Moms Panel, and thanks so much for bringing me this really important question! If there's one thing I've found through the years, it's that Disney Cast Members do everything they can to make sure that a visit to the Walt Disney World Resort is magical for everyone. I'm happy to let you know that there is a wonderful resource called Disability Access Service for any Guests whose disabilities (seen or unseen) make waiting in traditional queues difficult. As the mama to a Mouseketeer with autism myself, we've personally found the Disability Access Service to be a wonderful blessing!

    When you first arrive at "The Most Magical Place on Earth," your entire party will want to stop by a Guest Relations location inside the theme park. You'll simply share your concerns about your son's ability to wait in a traditional queue there and a Cast Member will be happy to set up the service for you, which will be valid one attraction at a time throughout the entire length of your trip. To use the service, any member of your party can ask a Cast Member at an attraction's entrance for a Disability Access Service return time. It's all managed digitally now, so it's easy peasy to use, and you'll even see your return time within "My Plans" in your My Disney Experience mobile app. At any point after that return time, your family can return to that attraction's FastPass+ queue. Just make sure to have your son scan his MagicBand or card first so the Cast Member can activate the service, then the rest of you will be able to scan your MagicBands or cards, too, and enjoy the attraction with him. The great thing is that you may use the FastPass+ service in conjunction with the Disability Access Service, so your son's time in lines should be quite minimal!

    If you have any other questions as you're planning your trip, Tami, please feel free to come see me again! I hope that you and your family have a truly magical vacation!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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