Hey Alexandria!
Welcome to
planDisney!
You’re probably really excited for your trip next month to the Happiest Place on Earth! October brings all the Fall goodness but it also brings
Halloween Time at the Disneyland Resort where you’ll get to experience all of the holiday favorites like Haunted Mansion Holiday, Halloween Screams, the Main Street Pumpkin Festival, and your favorite characters dressed in their Halloween Costumes. If you’re able to I highly recommend visiting Cars Land at night as that is when it really comes alive for Halloween.
I’m sorry to hear that someone in your party can’t make it. Unfortunately, as stated on the
fine print when purchasing tickets, all tickets are nonrefundable, nontransferable, revocable, and may not be redeemed for cash so you would not be able to get a refund. The ticket can be used at a later time until the expiration date. After expiration, whole and unused regular tickets that expire become a credit for the amount paid that can be applied to admission in the future. It will stay on your account until it’s ready to be used and doesn’t expire. If it happens to be a party ticket or special event ticket then those are also nonrefundable and expire on the day of the party or special event. No credits will be given for those types of tickets.
Well Alexandria, I hope you have the best time on your trip. Let us know if you need anything else.
Remember, always believe in the Magic!
Andres