MagicBand+ on Friends; Main Street; pairing
  • On Mar 1, 2024
    Melanie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I have someone linked to my friends and family. Her name is Kylie. I’m trying to add her to the reservation so I can get lightning passes for Saturday but it keeps saying she’s linked to another account. I can’t figure out how to add her?

    Hi there, Melanie, and welcome to planDisney!

    Heading to The Most Magical Place on Earth tomorrow sounds practically perfect in every way, so I'm happy to help you get all of your (Donald) ducks in a row. If you and Kylie are already connected as Family & Friends, then her name and My Disney Experience account avatar should appear when you view your Family & Friends List in your My Disney Experience account. If you don't see her name, simply follow the directions here to add her. Once you have verified that she is a part of your Family & Friends List (this will require Kylie to accept the invitation if she is a new addition), you will be able to purchase Disney Genie+ service and make Lightning Lane selections on each other's behalf as long as you both have valid theme park tickets (and theme park reservations if necessary) even if she is not on your Disney Resort hotel reservation. As an additional note, if you would like to limit Kylie's access to your plans in My Disney Experience to those the two of you share, you can easily do so by selecting the 'Settings' icon by her name on your list. 

    I hope this helps the two of you embark on a day of magical memories together. If you need further clarification, are still having issues with the process, or feel I misunderstood the question, feel free to reach out to me directly so that I can assist. You also have the option of reaching out to a My Disney Experience Cast Member for more direct communication and assistance by phone.

    As a friendly reminder, the EPCOT International Flower & Garden Festival has officially begun, so I hope you get the chance to immerse yourself in its sights, sounds, scents, and tastes this weekend!

    Hakuna Matata,
    Lizzie
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Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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