• On Nov 21, 2021
    Karl from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Somehow our son's age is incorrect. We are trying to book our vacation and can not add him until it is changed

    Welcome to planDisney, Karl! 

    I’ve had this same thing happen to me! One click of a button messed things up for me and I totally didn’t realize it until I was purchasing tickets! Thankfully, there is a way for you to fix this online! Just follow the steps below, Karl: 

    -Log in to your Walt Disney World Resort account online. 
    -Hover over the “My Disney Experience” tab on the righthand side of your screen. 
    -Scroll down and select the “My Family & Friends” option. 
    -Find your son’s profile and click the blue “Update” button. 

    From there you’ll be able to fix his information! (If you are not the person that manages your son’s plans, the adult that does will need to fix his information instead. Then it will reflect on your account later!) 

    If you have additional issues or inquiries before your trip, Karl, we hope you’ll stop by planDisney again! 

    See ya real soon! 
thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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