Cinderella Castle Detail
  • On May 2, 2021
    Kraig from MS Asked

    If I have somebody on my reservation that decides not to accompany us, can they be removed from the reservation without penalty. Is there a a certain time window that this can be done. Will it effect my park reservations?

    Hey there, Kraig!

    Thanks for coming to see us at planDisney with your question! It's great to see you have a Walt Disney World Resort vacation coming up.

    When you make a theme park reservation using the Disney Park Pass system, you can use the "My Plans" area of your My Disney Experience account to view and manage those reservations.

    If you're using the website version of My Disney Experience, you should see a "My Plans, Reservations and Tickets" section with a "Daily Itinerary" tab. This is where your theme park reservations would display, and you would see the date, the number of Guests and their names, and the selected theme park. You should also see a "View Details" button that shows the details of the Park Pass along with a "Cancel This Reservation" link.

    When you click on the "Cancel This Reservation" link, you'll see you get to select the Guests for whom you want to cancel the reservation, and for whom you want to keep the reservation. When you click to select a Guest's name, you'll see it should clearly show "Cancel for these Guests" and "Keep these Guests' Selections."

    So in your case, it sounds like you have one member of your party who will not be joining you to visit the theme park, and you can remove them from your theme park reservation while keep the reservation for yourself.

    You can also make these modifications using the My Disney Experience mobile app.

    Kraig, I hope this helps with your question. If you feel you need additional help, you can always reach out to the Walt Disney World Internet Help Desk by calling (407) 939-4357, or by connecting with them through the online chat service.

    If you are looking for tips and ideas as you make your plans, ask us here at planDisney. We're always happy to help by sharing suggestions from our own Disney destination vacations.

    Enjoy your Walt Disney World Resort vacation!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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